Last updated: June 17, 2019
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information for anyone using to use our Service.
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name and email address. The information that we collect will be used to contact you with updates to our service. You can change your email address or unsubscribe to these emails at any time.
In addition, whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. When you access the Service using a mobile device, we may collect additional device information, such as the type of device you are using, its operating system, and mobile network information.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website may use these “cookies” to keep you signed in to our Service. You have the option to either accept or refuse these cookies by changing your browser settings. If you choose to refuse our cookies, you will not stay signed in once you close your browser tab or window.
Tandem transfers, processes and stores data about you on servers operated by our hosting provider located in the United States of America. Your Personal Information may therefore be transferred to, processed and stored in a country different from your country of residence, and be subject to privacy laws that are different from those in your country of residence. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to and processed by third parties referred to below that are located in a country outside of the EEA and Switzerland, where you may have fewer rights in relation to your Personal Information. By using the Service and providing us with your Personal Information, you are consenting to the transfer, processing and storage of your Personal Information in countries outside of your country of residence.
We value your trust in providing us your Personal Information, thus we strive to use all commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We encourage you to use precautions such as two-factor authentication for any account or service that stores sensitive information.
We reserve the right to communicate your Personal Information to third parties to make a legally-compliant request for the disclosure of Personal Information.
In order to carry out certain business functions, such as alert notifications, trade fulfillment, transaction importing, or e-mail delivery, we may hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services. However, these companies are obligated not to disclose or use the information for any other purpose.
In addition, it is possible that in the future another company may acquire Tandem or its assets or that Tandem may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Tandem's assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to send information about our service and respond to inquiries and requests. You can unsubscribe at any time using a link at the bottom of those emails.
California law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined by applicable California law) with third parties for their direct marketing purposes.
If you have any questions about this Policy, please contact us.
You can also reach us at our mailing address:
650 Castro St Suite 120-267
Mountain View, California 94041